Technically skilled individuals do not necessarily have the skill sets and training to be good managers. The reason is simple: technical work is about dealing with things; managing is about dealing with people. In saying this, managing and leading are being included under one umbrella, even though leadership is much more about interacting with people and managing is about budgets, plans, schedules, and so on. But even considering managing to be more things-oriented than leadership, the truth is that many times we put people in managerial jobs and give them no management training.
This course is designed to correct that mistake by teaching the absolutely essential skills needed by all managers to be successful. Certainly there is more to know, which is why this is just the core course in a Certificate program that requires you to take three required courses and one elective.

- Editing Instructor: Jerry Glenn Malig-on
This course introduces NLP, which is the study of excellence, and teaches how you can improve your own performance and that of people with whom you work. It is especially useful to managers of projects, teams, and departments, and no special knowledge of psychology or other social sciences is necessary to benefit from the program.

- Instructor: Jim Lewis